Shipping FAQs
Shipping Information
We ship worldwide and work with multiple fulfillment partners to ensure orders are processed and delivered as efficiently as possible.
All orders are processed within 1–3 business days (Monday–Friday).
Once your order has been shipped, you will receive a tracking number via email.
Shipping Options
We offer the following shipping options:
Standard Shipping (Tracked):
Estimated delivery time: 7–12 business days
Priority Shipping (Insured & Tracked):
Estimated delivery time: 5–8 business days
Order Processing
Orders are prepared and dispatched within 1–3 business days after purchase.
Orders are not processed or shipped on weekends or public holidays.
Delivery Details
Delivery times are estimates and may vary depending on your location, local courier services, and external factors such as customs processing or carrier delays.
Orders may be shipped from different fulfillment centers depending on product availability and destination.
Tracking Your Order
All orders include tracking. Once your order has been shipped, you will receive a tracking link via email.
If you do not receive tracking information within a few days, please contact our support team.
Shipping Costs
Shipping costs are calculated at checkout based on your selected shipping option.
In some cases, we may offer free shipping promotions.
Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrectly entered addresses.
Delays
While most orders arrive within the estimated timeframe, delays may occasionally occur due to factors outside of our control, including customs processing, carrier issues, or high shipping volumes.
If your order has not arrived within 15 business days, please contact our support team.
Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please check with your local carrier or neighbors.
If you still cannot locate your package, contact us and we will assist you.